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Updated by user Jan 02, 2019

Don & Patti Zucarelli (813) 689-****

Original review posted by user Jan 01, 2019

Worst place for pools

In 5 months they were horrible.

Never changed the filter cartridge as the pressure was sky high, and the water was trickling into the pool inlets.

The chlorine was always 5.0+ and ph 8.0 every week for the entire 5 months. The last service call door tag showed 5.0+ and ph 8.0, and they added chlorine that day and no other chems. So I called to ask about it. The owner said i know u. You don't understand a thing about chemistry. You have the salt pool on... Apparently he doesn't know chemistry. I said we don't have a salt pool. Then he said I didn't know anything about pools. So I asked why your company didn't added any chems to adjust ph? He said u complained about us not changing the cartridge, and because our door tags couldn't be read, and now because we didn't add chems for a high ph, so we don't want u as a customer anymore. LOL

A former customer

Reason of review: Poor customer service.

Location: 212 E Brandon Blvd, Brandon, FL 33511, USA

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